find-poc

Find Person of Contact (Generalized)

Find the appropriate person to contact for any type of request across the organization.

When to Use

• User asks: "who approves", "who handles", "who should I ask", "who do I contact"
• Need POC for: reimbursements, PTO, customer questions, vendor contacts, budget, team-specific questions
• Any non-code-review POC request

DO NOT USE for code review - use swe:find-code-reviewer instead.

Step 1: Clarify the Request (if needed)

If the request type is unclear, ask clarifying questions:

• "Is this for code review?" → Use swe:find-code-reviewer
• "What type of request is this?" (reimbursement, PTO, customer, vendor, team question)

Step 2: Determine POC Category

Map the request to a POC type:

Request Type	Search For
Reimbursement/Expenses	Finance team, expense approvers, managers
PTO/Time Off	HR, manager, PTO policy
Customer/Client	Account manager, customer success, sales
Vendor/Supplier	Procurement, vendor manager
Budget/Approval	Finance, department head, budget owner
Team Question	Team lead, subject matter expert
Security/Security	Security team, IT
IT/Technical	IT support, tech lead

Step 3: Search Memory

REQUIRED SUB-SKILL: Use worker:search-memory to find team and role information.

Search for:

• Team structure and roles
• Specific role directories (e.g., memory/teams/roles/)
• Policy files (reimbursement, PTO, etc.)
• Contact lists or rosters

Memory search patterns by POC type:

• memory/teams/*/roles/* - Role-based contacts
• memory/teams/*/poc/* - Point of contact files
• memory/corps/tools/* - Company-wide tool contacts
• memory/projects/*/contacts* - Project contacts

Step 4: Check for Role Directories

Look for structured role-based directories:

• memory/teams/roles/approvers/ - Approval POCs
• memory/teams/roles/finance/ - Finance team contacts
• memory/teams/roles/hr/ - HR contacts
• memory/corps/policies/ - Policy documents with POC info

Step 5: Determine Best Contact

Based on findings, determine:

• Name: Person to contact
• Role: Their role/title
• Contact method: Best way to reach them (Slack, Teams, Email)
• Why: Brief explanation of why they're the right person

Step 6: Return Results

Format the results:

# Person of Contact

**Type:** [Reimbursement/PTO/Customer/Team Question/etc.]
**Name:** [Name]
**Role:** [Role]
**Best Contact:** [Slack/Teams/Email]
**Why:** [Why they're the right person]

Fallback

If no clear POC found:

• Ask the user for clarification or their preference
• Suggest checking with their direct manager
• Suggest checking the company directory