By intercom
Intercom integration for Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger. Connect your Intercom workspace to get real-time insights from customer data.
Build a comprehensive customer profile from Intercom data, including conversation history, account context, and interaction timeline. Use when the user asks to "look up a customer", "customer profile", "customer 360", "tell me about this customer", "summarize a customer's history", or provides a customer email or company name and wants a full picture.
Install and authenticate the Intercom CLI (`@intercom/cli`) — a command-line tool for managing Intercom workspaces, designed for both human operators and AI agents. Use when the user asks to "install the Intercom CLI", "set up the intercom command", "install @intercom/cli", or wants shell access to their Intercom workspace.
Install the Intercom Messenger on a website or web application with secure JWT-based identity verification. Generates backend and frontend code for React, Next.js, Vue.js, Angular, Ember, and plain JavaScript. Supports Node.js, Python (Flask/Django), PHP, and Ruby backends. Use when the user asks to "install Intercom", "add the Intercom Messenger", "set up Intercom chat widget", "add customer chat to my website", or "integrate Intercom".
Analyze Intercom conversations to identify support patterns, investigate customer issues, and look up contacts and companies. Use when the user asks to "analyze conversations", "find support patterns", "search Intercom", "look up a customer", "investigate a customer issue", "check contact info", or asks questions about their Intercom data.
External network access
Connects to servers outside your machine
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Connect your Intercom workspace to Claude Code. Search conversations, analyze customer support patterns, look up contacts and companies, and install the Intercom Messenger — all from your terminal.
/plugin install intercom
| Skill | Invocation | Description |
|---|---|---|
| Intercom Analysis | Auto-triggered | Analyze conversations, find support patterns, investigate customer issues, and look up contacts. Triggers automatically when you ask about your Intercom data. |
| Install Messenger | /intercom:install-messenger [framework] | Install the Intercom Messenger with secure JWT-based identity verification. Supports React, Next.js, Vue.js, and plain JavaScript. |
| Install CLI | /intercom:install-cli | Install and authenticate the @intercom/cli command-line tool for shell access, scripting, and workspace provisioning. |
| Customer 360 | /intercom:customer-360 [email or company] | Build a comprehensive customer profile with conversation history, account context, and interaction timeline. |
Analyze recent support trends:
Show me the most common topics in open conversations this week
Investigate a customer issue:
Look up all conversations from [email protected] and summarize her issues
Build a customer profile:
/intercom:customer-360 [email protected]
Install the Messenger:
/intercom:install-messenger react
Install the CLI:
/intercom:install-cli
Get conversation details:
Pull up conversation #12345 and show me the full thread
MIT — see LICENSE for details.
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