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Designs automation workflows with trigger-action sequences, tool connections, and error handling procedures. Use when automating repetitive business processes.
How this skill is triggered — by the user, by Claude, or both
Slash command
/ice-tools:automation-workflowThis skill is limited to the following tools:
The summary Claude sees in its skill listing — used to decide when to auto-load this skill
Use this skill when you need to:
Use this skill when you need to:
DO NOT use this skill for coding custom integrations, selecting automation tools, or one-time batch processes. This is for designing repeatable automated workflows.
AUTOMATE PROCESSES THAT ARE REPEATABLE, RULE-BASED, AND TIME-CONSUMING — IF A TASK REQUIRES JUDGMENT EVERY TIME, IT NEEDS A HUMAN, NOT AN AUTOMATION.
| Input | What to Ask | Default |
|---|---|---|
| Process to automate | "What repetitive task do you want to automate?" | No default — must be provided |
| Current steps | "Walk me through the manual steps, in order." | No default — must be provided |
| Frequency | "How often does this process run? Per day, week, trigger?" | Multiple times per week |
| Tools involved | "What tools are involved in this process?" | No default — list all tools |
| Automation platform | "Do you use Zapier, Make, n8n, or another automation tool?" | Zapier |
| Error tolerance | "What happens if the automation fails? Critical or minor impact?" | Minor — can recover manually |
GATE: Confirm the brief before mapping the workflow.
Document the current manual process step by step:
## Current Manual Process: [Name]
**Trigger:** [What initiates this process]
**Steps:**
1. [Action] in [Tool] — [Time estimate]
2. [Action] in [Tool] — [Time estimate]
3. [Action] in [Tool] — [Time estimate]
...
**Output:** [What the completed process produces]
**Total time:** [X minutes/hours per occurrence]
**Frequency:** [X times per week/month]
Convert manual steps to trigger-action format:
## Automated Workflow: [Name]
**Trigger:** [Event that starts the automation]
↓
**Step 1:** [Action] — [Tool] → [Output]
↓
**Step 2:** [Filter/Condition] — Only continue if [criteria]
↓
**Step 3:** [Action] — [Tool] → [Output]
↓
**Step 4:** [Action] — [Tool] → [Output]
↓
**End:** [Final output or notification]
Identify steps that require conditions:
| Decision | If True | If False |
|---|---|---|
| [Condition 1] | Continue to Step 3 | Skip to Step 5 |
| [Condition 2] | Send notification | Log and stop |
GATE: Confirm the workflow map before building error handling.
For each step in the automation, document:
### Step [X]: [Action Name]
**Tool:** [Tool name]
**Trigger/Action:** [Specific trigger or action type]
**Configuration:**
- Field 1: [Value or mapping]
- Field 2: [Value or mapping]
- Field 3: [Value or mapping]
**Data mapping:**
- Input: [Where this data comes from]
- Output: [What this step produces for the next step]
**Test:** [How to verify this step works correctly]
For each step, define failure scenarios:
| Step | Failure Mode | Detection | Recovery |
|---|---|---|---|
| Step 1 | Trigger does not fire | Monitor for expected frequency | Check trigger configuration |
| Step 2 | API connection fails | Error notification | Retry 3 times, then alert |
| Step 3 | Data format mismatch | Validation check | Log error, skip record, notify |
| Step 4 | Destination unavailable | Error notification | Queue and retry in 1 hour |
## Workflow Documentation: [Name]
**Purpose:** [What this automation does in one sentence]
**Created:** [Date]
**Owner:** [Name]
**Platform:** [Zapier/Make/n8n]
**Estimated time saved:** [X] hours per [week/month]
### Workflow Diagram
[Trigger] → [Step 1] → [Condition] → [Step 2] → [Step 3] → [Output]
### Dependencies
- [Tool 1] account with [plan requirement]
- [Tool 2] API key or integration enabled
- [Data source] must be in [format]
### Maintenance
- Check monthly that all connections are active
- Update if any connected tool changes its API
- Review if the business process changes
## Automation ROI
**Time per manual execution:** [X] minutes
**Frequency:** [X] times per [period]
**Total manual time:** [X] hours per month
**Your hourly rate:** $[X]
**Monthly value of time saved:** $[X]
**Automation tool cost:** $[X]/month
**Net monthly savings:** $[X]
## Automation Workflow Checklist
- [ ] Manual process documented step by step with time estimates
- [ ] Trigger clearly defined (event, schedule, or condition)
- [ ] Each step has specific tool, action, and configuration documented
- [ ] Decision points and conditions are mapped
- [ ] Error handling defined for each step (detection + recovery)
- [ ] Failure alerts configured (email or Slack notification)
- [ ] Workflow tested end-to-end with real data
- [ ] Documentation includes dependencies and maintenance notes
- [ ] ROI calculated (time saved vs. tool cost)
- [ ] Monthly review scheduled to verify continued function
Process: New customer onboarding
## Automated Workflow: New Customer Onboarding
**Trigger:** New payment received in Stripe
↓
**Step 1:** Create customer record in CRM (Notion/Airtable)
↓
**Step 2:** Send welcome email via email tool (with login credentials)
↓
**Step 3:** Add customer to onboarding email sequence
↓
**Step 4:** Create project in project management tool
↓
**Step 5:** Send Slack notification to team: "New customer: [Name]"
↓
**End:** Customer is set up in all systems automatically
**Time saved:** 25 minutes per new customer × 8 new customers/month = 3.3 hours/month
**Tool cost:** $20/month (Zapier Starter)
**ROI:** $247/month saved at $75/hour
Guides creation, editing, and verification of skills for AI coding agents using test-driven development with subagent scenarios. Use when authoring or debugging skills.
npx claudepluginhub xpickey/ice-skills-claude-plugin --plugin ice-tools