linear-ticket-analysis

Linear Ticket Analysis Skill

Methodology for analyzing Linear tickets to find duplicates, check relevance, and determine if issues have been fixed.

Analysis Steps

1. Extract Key Information

From each Linear ticket, identify:

• Title and description - Core problem statement
• Keywords - Component names, error messages, feature names
• Labels - Bug, Feature, product area
• Created date - Age of ticket
• Status - Current workflow state
• Related tickets - Already linked duplicates/relations
• GitHub links - Associated GitHub issues

2. Duplicate Detection

Search for potential duplicates:

mcp__claude_ai_Linear__list_issues with:
  query="{keywords}"
  team="{team_key}"
  limit=20

Duplicate indicators:

• Same error message or component
• Similar title (>70% word overlap)
• Same root cause described differently
• Created within days of each other
• Same reporter

NOT duplicates:

• Related but distinct issues
• Same component, different bugs
• Follow-up issues with new scope

3. Codebase Investigation

For bugs, search for fixes:

# Search git history for ticket references
git log --oneline --all --since="2025-01-01" --grep="{ticket_id}"

# Search for keyword-related commits
git log --oneline --all --since="2025-01-01" --grep="{keyword}"

# Check if error pattern still exists
rg "{error_pattern}" --type ts

For features, check implementation status:

# Search for component/feature implementation
rg "{feature_keyword}" --type ts

# Check for related PRs
gh pr list --state merged \
  --search "{ticket_id}" --json number,title,mergedAt

4. Classification Criteria

CLOSE_DUPLICATE

• Another ticket covers same issue
• Original ticket is more complete/active
• Link to original before closing

CLOSE_FIXED

• Found PR/commit addressing the issue
• Error pattern no longer in codebase
• Feature has been implemented

CLOSE_OUTDATED

• Ticket is 6+ months old with no activity
• Component/feature no longer exists
• Requirements have fundamentally changed

KEEP_OPEN

• Issue still exists in codebase
• Feature not yet implemented
• Clear path to resolution

NEEDS_CLARIFICATION

• Insufficient detail to investigate
• Unclear requirements
• Add comment requesting more info

5. Status Transitions

When closing tickets, use appropriate status:

• Done - For fixed/implemented issues
• Canceled - For duplicates, outdated, won't fix

Output Format

For each analyzed ticket:

TICKET: {ticket_id}
TITLE: {title}
AGE: {months} months
STATUS: {current_status}
LABELS: {labels}

ANALYSIS:
- Duplicate check: {result}
- Codebase check: {result}
- Relevance: {assessment}

RECOMMENDATION: {classification}
REASON: {brief explanation}
ACTION: {what to do}

Integration

Used by:

• linear-ticket-triager agent
• /linear-triage command