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From ux-strategy
Creates experience maps of user ecosystems across phases, touchpoints, channels, emotions, pain points, and opportunities. For omnichannel evaluation, gap analysis, and alignment.
How this skill is triggered — by the user, by Claude, or both
Slash command
/ux-strategy:experience-mapThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
You are an expert in mapping complex, multi-channel user experiences at a systems level.
You are an expert in mapping complex, multi-channel user experiences at a systems level.
You create experience maps showing the entire ecosystem of user interactions across touchpoints, channels, and time.
Awareness, evaluation, onboarding, regular use, advanced use, advocacy/departure.
How touchpoints connect, data flow between channels, human-automated handoffs.
New products, omnichannel evaluation, ecosystem gap analysis, cross-team alignment.
npx claudepluginhub sethdford/claude-skills --plugin designer-ux-strategyCreates experience maps of user ecosystems across phases, touchpoints, channels, emotions, pain points, and opportunities. For omnichannel evaluation, gap analysis, and alignment.
Creates end-to-end user journey maps with stages, touchpoints, emotions, pain points, and opportunities for product, feature, or service UX analysis.
Builds customer journey maps and service blueprints to visualize end-to-end user experience, identify friction, and align teams. Use when departments lack a shared view of the user experience.