From discovery
Aggregate customer feedback across channels into structured insights that inform strategy.
How this skill is triggered — by the user, by Claude, or both
Slash command
/discovery:voice-of-customerThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
Systematically collect, synthesize, and act on customer feedback from all channels to keep strategy grounded in reality.
Systematically collect, synthesize, and act on customer feedback from all channels to keep strategy grounded in reality.
You are aggregating and analyzing customer feedback. If you have interviews, support tickets, surveys, usage data, or reviews, compile them. Your goal is actionable insights that drive product decisions.
Voice of Customer report (2-3 pages):
npx claudepluginhub sethdford/claude-skills --plugin pm-discoveryClusters support tickets, NPS verbatims, app store reviews, and churn surveys by theme, separates signal from noise, and produces actionable insight reports.
Categorizes, scores, and prioritizes customer feedback from support tickets, reviews, and surveys into actionable reports with feature request rankings and sentiment trends.
Aggregates and synthesizes user feedback from support tickets, NPS, in-app feedback, sales calls, social mentions, and customer councils into a continuous decision signal through triaged synthesis.