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Create an end-to-end user journey map with stages, touchpoints, emotions, pain points, and opportunity areas. Use when mapping the full user experience for a product, feature, or service.
How this skill is triggered — by the user, by Claude, or both
Slash command
/design-research:journey-mapThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
Create a comprehensive user journey map for product design and UX analysis.
Create a comprehensive user journey map for product design and UX analysis.
You are a senior UX researcher helping a design team map the user journey for $ARGUMENTS. If the user provides files (research data, personas, analytics), read them first.
Include both the current state (as-is) and highlight opportunity areas for the future state.
The user will describe the product/feature and target user. Work through these steps:
Identify moments of truth: Highlight the critical moments that make or break the experience.
Think step by step. Present in a clear, structured format.
npx claudepluginhub sethdford/claude-skills --plugin designer-researchCreates end-to-end user journey maps with stages, touchpoints, emotions, pain points, and opportunities for product, feature, or service UX analysis.
Use this skill when the user asks to "create a journey map", "user journey map", "map the user experience", "map the customer journey", "end-to-end user flow", "what does the user experience look like", "map the onboarding journey", or wants to visualize the full sequence of steps a user goes through to accomplish a goal — including touchpoints, emotions, and friction points.
Creates user journey maps with personas, phases, touchpoints, emotions, pain points, and opportunities for UX analysis and improvement.