From consumer-skills
Use when the user wants to evaluate whether an online store is a dropshipper or dropshipping scam. Trigger on URLs to unfamiliar stores, questions about store legitimacy, or "is this site legit" type queries.
How this skill is triggered — by the user, by Claude, or both
Slash command
/consumer-skills:drop-shipper-analysisThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
Analyze an online store to determine whether it is a dropshipping operation and assess scam risk.
Analyze an online store to determine whether it is a dropshipping operation and assess scam risk.
"[store name]" review and "[store name]" scam. Check Trustpilot, BBB, Reddit mentions.whois [domain] to see registration date. Young domains (< 1-2 years) combined with other signals add weight.Fetch the homepage, a product page, the About page, Contact page, shipping/returns policy, and terms of service. Score each signal as present (+1 toward dropshipper) or absent.
| Signal | What to look for |
|---|---|
| Shopify/generic platform | Powered-by footer, myshopify.com in URLs, default theme with minimal customization |
| Young domain | WHOIS shows domain registered recently (< 2 years). Check via whois or WHOIS lookup |
| No physical address | No street address on Contact or About page; only a contact form or email |
| No phone number | No phone support listed anywhere on the site |
| Generic About page | Vague mission statements ("we bring you the best deals at the lowest prices") with no founder names, team photos, or real brand story |
| Missing or thin policies | No returns policy, no terms of service, or policies that are clearly template text |
| Typos and poor writing | Grammatical errors, inconsistent tone, machine-translated text |
| Only product pages polished | Product pages have effort; all other pages are bare or boilerplate |
| No social proof beyond site | No verifiable press mentions, no linked social media with real engagement |
| Contact email is Gmail/Yahoo | Business using free email provider instead of domain-based email |
| City name mismatch | Store name includes a city (e.g. "Lumina Vancouver") but WHOIS, shipping origin, or return address point somewhere else entirely — a deliberate attempt to borrow credibility from a trustworthy locale |
| No clear refund/support page | No dedicated support page, or the refund policy is buried, vague, or hidden behind a contact form. Legitimate retailers explain return windows, who pays return shipping, and the return address in plain language |
| Signal | What to look for |
|---|---|
| Unrelated product mix | Store sells unrelated categories (jewelry + garden tools + pet supplies) with no coherent brand |
| AliExpress-style photos | White-background product shots, lifestyle images with Chinese text or watermarks, identical photos across many sites |
| Inconsistent photo styles | Mix of professional studio shots, amateur photos, and stock images with different models — indicates sourcing from multiple suppliers rather than a single brand |
| Huge catalog for a "small brand" | Hundreds or thousands of products across unrelated categories for a brand nobody has heard of |
| Copied descriptions | Generic, verbose product descriptions that read like translated supplier copy. Search a unique phrase to see if it appears on AliExpress/Alibaba/Wish |
| Extreme markups | Products priced 3-10x above what identical items sell for on AliExpress/Amazon |
| Suspiciously low prices | Branded goods at far below market price (likely counterfeit) |
| Always on "sale" | Every product shows a crossed-out "original" price with a large discount |
| Limited or no product variants | Few size/color options compared to what a real retailer would stock |
| Signal | What to look for |
|---|---|
| Long shipping times | 2-6 weeks delivery, or "15-30 business days" — characteristic of ePacket/China Post |
| Customs/duties disclaimer | "Buyer is responsible for any customs or import duties" — signals international origin |
| Multiple packages per order | FAQ or policy mentions items may arrive in separate packages |
| No return address | Returns policy doesn't list a return address, or says "contact us for return authorization" |
| Epacket/Yanwen/4PX tracking | Tracking numbers from Chinese logistics carriers |
| Signal | What to look for |
|---|---|
| Fake on-site reviews | All 5-star, generic praise, no verified purchase badges, reviews mentioning "seller" (copied from AliExpress) |
| No external reviews | No presence on Trustpilot, Google Reviews, BBB, or similar |
| Suspicious Trustpilot | Very few reviews, or clusters of positive reviews posted the same day |
| Influencer-only marketing | Products primarily advertised through social media influencers and targeted ads, with no organic presence |
| Facebook/Instagram ad-driven | Store found through social media ad rather than organic search |
| Fake social media engagement | High follower count but very low comments/likes, or comments are generic ("nice!" "love it!") with no real customer interaction |
| Signal | What to look for |
|---|---|
| No secure payment options | Missing PayPal, Apple Pay, or major credit card processing |
| Wire transfer/crypto only | Requests unconventional payment methods |
| Missing SSL details | Certificate doesn't match company name or uses basic DV cert |
Count signals present and assess:
| Score | Verdict |
|---|---|
| 0-3 | Unlikely dropshipper — looks like a legitimate retailer |
| 4-7 | Possibly dropshipping — some red flags, recommend caution |
| 8-12 | Likely dropshipper — strong pattern of reselling supplier goods |
| 13+ | Almost certainly dropshipping — high scam risk, recommend avoiding |
When signals are ambiguous, try these:
Dropshipping is not inherently a scam. It's a fulfillment method where the store doesn't hold inventory. The scam is when stores use it to sell cheap products at extreme markups with no customer service or recourse.
Some stores evolved past dropshipping. Brands like Shein, Romwe, and CupShe started as dropshippers but now hold inventory and offer local shipping/returns. These aren't dropshippers anymore even though they sell cheap Chinese goods.
Wholesale ≠ dropshipping. A store that buys cheap goods from China in bulk, rebrands them, and ships locally from their own warehouse is not a dropshipper — they hold inventory and handle fulfillment.
Savvy dropshippers hide it. Some buy one sample to photograph with their own models, add custom branding to packages via their supplier, and build polished websites. No single signal is conclusive — look at the pattern across multiple signals.
If the seller targets customers in the European Economic Area (EEA) — which includes having an EEA-language site, EEA domain, or advertising in an EEA country — two EU directives likely apply, regardless of where the seller is physically located. A customer complaining about a dropshipper in this context can often point to specific violations.
Governs distance contracts (online sales). Key rights:
Prohibits misleading business-to-consumer practices. Relevant violations by dropshipping scams:
Present findings as:
## Dropshipper Analysis: [Store Name]
**URL:** [url]
**Verdict:** [Unlikely / Possibly / Likely / Almost Certainly] dropshipper
**Confidence:** [Low / Medium / High]
**Signals found:** X of Y checked
### Evidence
- [Signal]: [specific evidence from the site]
- [Signal]: [specific evidence from the site]
...
### Recommendation
[Brief recommendation: safe to buy, proceed with caution, or avoid]
### Next Steps
[For buyers who have already ordered and have a complaint:]
- **Consumer protection authority** — name and link the local authority for the seller's actual jurisdiction (not the fake one in the store name). In the EEA, point to the European Consumer Centre Network (ECC-Net). In the US, the state attorney general and FTC. In Canada, the Competition Bureau / provincial consumer protection office.
- **Platform dispute** — link the platform's own guidance. For Shopify stores: https://help.shopify.com/en/manual/compliance/legal/dropshipping and https://www.shopify.com/legal/terms. Shopify requires merchants to publish an accurate refund policy and can terminate non-compliant stores.
- **Chargeback** — advise the buyer to file a chargeback with their credit card issuer or payment provider (PayPal dispute, card "goods not as described" reason code). Include the evidence from this analysis. This is usually the fastest path to a refund when the seller is overseas and uncooperative.
- **EU buyers** — cite the specific directives above (Consumer Rights Directive 2011/83/EU and Unfair Commercial Practices Directive 2005/29/EC) in correspondence and chargeback filings.
Analysis methodology based on guidance from:
Creates, edits, and optimizes skills for Claude Code, including drafting, evaluating with test prompts, iterating on performance, and improving skill descriptions for better triggering accuracy.
npx claudepluginhub ransford/consumer-skills --plugin consumer-skills