From igpt-sales
Identifies upsell and cross-sell opportunities by scanning existing customer email threads for buying signals, adjacent problems, budget hints, and expansion interest.
How this skill is triggered — by the user, by Claude, or both
Slash command
/igpt-sales:cross-sell-upsell-signalsThe summary Claude sees in its skill listing — used to decide when to auto-load this skill
This skill needs the iGPT MCP at https://mcp.igpt.ai/.
This skill needs the iGPT MCP at https://mcp.igpt.ai/.
If the MCP tools aren't available or return an auth error, tell the
user to install the iGPT plugin (/plugin marketplace add igptai/skills)
or add https://mcp.igpt.ai/ as a connector, then complete OAuth and say
"ready". Retry once after they confirm. Never invent tokens or OAuth URLs.
For deeper troubleshooting: https://raw.githubusercontent.com/igptai/skills/main/shared/mcp-guard.md
Scans email threads with existing customers to find signals they have adjacent problems, growing needs, budget availability, or explicit interest in expanding — things they mentioned without being asked.
Before calling any tool, collect these values from the user. Offer the defaults and let the user override them; do not invent values they did not give.
Call search with:
Call ask with:
Present grouped by customer, ordered by confidence. Lead with total count and the highest-confidence opportunity.
npx claudepluginhub igptai/skills --plugin igpt-salesScans customer email threads for success moments including satisfaction expressions, positive outcomes, praises, testimonials, and case study candidates. Useful for CSMs identifying proof points.
Create upsell, cross-sell, and renewal playbooks for existing customers — identify expansion signals, build business cases, and run expansion conversations. Use this skill whenever a CS or sales team wants to grow existing accounts, identify upsell opportunities, prepare for renewal conversations, build expansion strategies, or says "how do I upsell [customer]", "renewal strategy", "cross-sell opportunity", "expand this account", or "net revenue retention". Also trigger when someone mentions land-and-expand, account expansion, customer growth, or NRR.
Analyzes sales email threads to surface objections, hesitations, pricing friction, blockers, and stalling signals. Useful for diagnosing deal risks; triggers on 'deal friction', 'why stuck', 'objections' queries.