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Service Line Code: ISO Description: Gap analysis, management system design, documentation, audit preparation Version: 1.0 Last Updated: 2026-02-02
ISO Certification Preparation helps organizations achieve international standards compliance:
| Standard | Title | Focus |
|---|---|---|
| ISO 9001:2015 | Quality Management System | Product/service quality |
| ISO 27001:2022 | Information Security Management | Information security |
| ISO 42001:2023 | AI Management System | Artificial intelligence |
| ISO 14001:2015 | Environmental Management | Environmental impact |
| ISO 45001:2018 | Occupational Health & Safety | Workplace safety |
| ISO 22301:2019 | Business Continuity Management | Resilience |
| ISO 20000-1:2018 | IT Service Management | IT services |
| ISO 27701:2019 | Privacy Information Management | Data privacy |
| # | Skill | Command | Purpose |
|---|---|---|---|
| 1 | Generic Gap Analysis | /iso-gap | Multi-standard gap analysis |
| 2 | ISO 9001 QMS | /iso-9001 | Quality management system |
| 3 | ISO 27001 ISMS | /iso-27001 | Information security |
| 4 | ISO 42001 AIMS | /iso-42001 | AI management system |
| 5 | ISO 14001 EMS | /iso-14001 | Environmental management |
| 6 | ISO 45001 OH&S | /iso-45001 | Health and safety |
| 7 | ISO 22301 BCMS | /iso-22301 | Business continuity |
| 8 | Audit Preparation | /iso-audit-prep | Certification audit prep |
| 9 | Document Control | /iso-doc-control | Documentation management |
| 10 | Internal Audit | /iso-internal-audit | Internal audit program |
All ISO management system standards follow the same structure (Annex SL):
| Clause | Title | Description |
|---|---|---|
| 1 | Scope | Standard applicability |
| 2 | Normative References | Referenced documents |
| 3 | Terms and Definitions | Key terminology |
| 4 | Context of the Organization | Internal/external issues, stakeholders, scope |
| 5 | Leadership | Commitment, policy, roles |
| 6 | Planning | Risks, opportunities, objectives |
| 7 | Support | Resources, competence, awareness, communication, documentation |
| 8 | Operation | Operational planning and control |
| 9 | Performance Evaluation | Monitoring, internal audit, management review |
| 10 | Improvement | Nonconformity, corrective action, continual improvement |
/iso-gap)Conduct gap analysis against any ISO management system standard.
┌─────────────────────────────────────────────────────────────────────────────┐
│ ISO GAP ANALYSIS PROCESS │
├─────────────────────────────────────────────────────────────────────────────┤
│ │
│ 1. SCOPE 2. ASSESS 3. SCORE 4. REMEDIATE │
│ ─────────── ────────── ───────── ──────────── │
│ Define scope Review each Score each Prioritize │
│ Select standard clause/control requirement Create roadmap │
│ against evidence Assign owners │
│ │
└─────────────────────────────────────────────────────────────────────────────┘
| Score | Status | Description | Evidence |
|---|---|---|---|
| 0 | Not Implemented | No evidence of implementation | None |
| 1 | Planned | Implementation planned, not started | Plans documented |
| 2 | Partially Implemented | Some implementation, significant gaps | Partial evidence |
| 3 | Largely Implemented | Mostly complete, minor gaps | Most evidence |
| 4 | Fully Implemented | Complete implementation | Full evidence |
| 5 | Optimized | Continuous improvement demonstrated | Improvement records |
| Priority | Criteria | Timeline |
|---|---|---|
| Critical | Certification blocker, legal requirement | Immediate (0-1 month) |
| High | Major nonconformity likely | Short-term (1-3 months) |
| Medium | Minor nonconformity likely | Medium-term (3-6 months) |
| Low | Observation/improvement opportunity | Long-term (6-12 months) |
═══════════════════════════════════════════════════════════════════════════════
ISO GAP ANALYSIS REPORT
Standard: [ISO XXXXX:YYYY]
Organization: [Name]
Scope: [Defined scope]
Date: [Date]
═══════════════════════════════════════════════════════════════════════════════
OVERALL COMPLIANCE: [XX]%
SUMMARY BY CLAUSE:
─────────────────────────────────────────────────────────────────────────────
│ Clause │ Title │ Score │ Compliance │ Gaps │ Priority │
├────────┼──────────────────────────┼───────┼────────────┼──────┼──────────┤
│ 4 │ Context of Organization │ 3.2 │ 80% │ 3 │ Medium │
│ 5 │ Leadership │ 3.5 │ 87% │ 2 │ Low │
│ 6 │ Planning │ 2.8 │ 70% │ 5 │ High │
│ 7 │ Support │ 3.0 │ 75% │ 4 │ Medium │
│ 8 │ Operation │ 2.5 │ 62% │ 6 │ High │
│ 9 │ Performance Evaluation │ 2.2 │ 55% │ 7 │ Critical │
│ 10 │ Improvement │ 2.0 │ 50% │ 4 │ High │
─────────────────────────────────────────────────────────────────────────────
│ TOTAL │ │ 2.7 │ 68% │ 31 │ │
COMPLIANCE VISUALIZATION:
─────────────────────────────────────────────────────────────────────────────
Clause 4 ████████████████░░░░ 80%
Clause 5 █████████████████░░░ 87%
Clause 6 ██████████████░░░░░░ 70%
Clause 7 ███████████████░░░░░ 75%
Clause 8 ████████████░░░░░░░░ 62%
Clause 9 ███████████░░░░░░░░░ 55%
Clause 10 ██████████░░░░░░░░░░ 50%
─────────────────────────────────────────────────────────────────────────────
CRITICAL GAPS (Must Address):
─────────────────────────────────────────────────────────────────────────────
1. [GAP-001] Clause 9.2 - No internal audit program established
Current: 0 (Not implemented)
Required: 4 (Fully implemented)
Impact: Certification will not be granted
Remediation: Establish internal audit program, train auditors
Owner: [TBD] | Due: [Date]
2. [GAP-002] Clause 9.3 - Management review not conducted
Current: 1 (Planned)
Required: 4 (Fully implemented)
Impact: Major nonconformity
Remediation: Conduct management review, document outputs
Owner: [TBD] | Due: [Date]
HIGH PRIORITY GAPS:
─────────────────────────────────────────────────────────────────────────────
[List of high priority gaps...]
MEDIUM PRIORITY GAPS:
─────────────────────────────────────────────────────────────────────────────
[List of medium priority gaps...]
LOW PRIORITY GAPS:
─────────────────────────────────────────────────────────────────────────────
[List of low priority gaps...]
═══════════════════════════════════════════════════════════════════════════════
REMEDIATION ROADMAP
═══════════════════════════════════════════════════════════════════════════════
PHASE 1: CRITICAL GAPS (Month 1-2)
─────────────────────────────────────────────────────────────────────────────
• Establish internal audit program
• Conduct first management review
• [Other critical items]
PHASE 2: HIGH PRIORITY GAPS (Month 2-4)
─────────────────────────────────────────────────────────────────────────────
• [List of high priority items]
PHASE 3: MEDIUM PRIORITY GAPS (Month 4-6)
─────────────────────────────────────────────────────────────────────────────
• [List of medium priority items]
PHASE 4: OPTIMIZATION (Month 6-9)
─────────────────────────────────────────────────────────────────────────────
• [List of improvements]
CERTIFICATION TIMELINE:
─────────────────────────────────────────────────────────────────────────────
Gap Closure: [Date]
Internal Audit: [Date]
Management Review: [Date]
Stage 1 Audit: [Date]
Stage 2 Audit: [Date]
Certification: [Date]
ESTIMATED EFFORT: [X] person-months
ESTIMATED COST: $[X]
═══════════════════════════════════════════════════════════════════════════════
/iso-9001)Implement ISO 9001:2015 Quality Management System.
| Clause | Key Requirements |
|---|---|
| 4.1 | Understand internal/external issues |
| 4.2 | Understand stakeholder needs |
| 4.3 | Determine QMS scope |
| 4.4 | Establish QMS and processes |
| 5.1 | Leadership commitment |
| 5.2 | Quality policy |
| 5.3 | Roles, responsibilities, authorities |
| 6.1 | Risk-based thinking |
| 6.2 | Quality objectives |
| 6.3 | Planning changes |
| 7.1 | Resources (people, infrastructure, environment) |
| 7.2 | Competence |
| 7.3 | Awareness |
| 7.4 | Communication |
| 7.5 | Documented information |
| 8.1 | Operational planning and control |
| 8.2 | Customer requirements |
| 8.3 | Design and development |
| 8.4 | External providers |
| 8.5 | Production and service provision |
| 8.6 | Release of products/services |
| 8.7 | Control of nonconforming outputs |
| 9.1 | Monitoring, measurement, analysis |
| 9.2 | Internal audit |
| 9.3 | Management review |
| 10.1 | Improvement - general |
| 10.2 | Nonconformity and corrective action |
| 10.3 | Continual improvement |
| Document | Clause | Purpose |
|---|---|---|
| QMS Scope | 4.3 | Define QMS boundaries |
| Quality Policy | 5.2 | Statement of quality commitment |
| Quality Objectives | 6.2 | Measurable goals |
| Quality Manual | - | System overview (optional but recommended) |
| Process Maps | 4.4 | Process definitions |
| Procedures | Various | How to perform activities |
| Work Instructions | Various | Detailed task instructions |
| Forms & Records | Various | Evidence of conformity |
/iso-27001)Implement ISO 27001:2022 Information Security Management System.
Main Body (Clauses 4-10): Management system requirements Annex A: 93 controls in 4 categories
| Category | # Controls | Examples |
|---|---|---|
| A.5 Organizational | 37 | Policies, roles, responsibilities |
| A.6 People | 8 | Screening, training, termination |
| A.7 Physical | 14 | Secure areas, equipment security |
| A.8 Technological | 34 | Access control, cryptography, malware |
The SoA documents:
═══════════════════════════════════════════════════════════════════════════════
STATEMENT OF APPLICABILITY (SoA)
Organization: [Name]
ISMS Scope: [Scope]
Date: [Date]
═══════════════════════════════════════════════════════════════════════════════
│ Control │ Title │ Applicable │ Implemented │ Justification │
├─────────┼──────────────────────────┼────────────┼─────────────┼───────────────┤
│ A.5.1 │ Policies for info sec │ Yes │ Yes │ Required │
│ A.5.2 │ Info sec roles │ Yes │ Yes │ Required │
│ A.5.3 │ Segregation of duties │ Yes │ Partial │ Required │
│ ... │ ... │ ... │ ... │ ... │
│ A.8.34 │ Protection of systems │ No │ N/A │ No ICS/SCADA │
─────────────────────────────────────────────────────────────────────────────
SUMMARY:
Total Controls: 93
Applicable: 85
Implemented: 72
Partial: 8
Not Implemented: 5
Not Applicable: 8
═══════════════════════════════════════════════════════════════════════════════
/iso-42001)Implement ISO 42001:2023 AI Management System.
Note: Detailed content covered in AIG service line skill /aig-iso42001-gap
/iso-14001)Implement ISO 14001:2015 Environmental Management System.
| Clause | Key Requirements |
|---|---|
| 4.1 | Environmental context |
| 4.2 | Interested parties (regulators, community) |
| 6.1.2 | Environmental aspects and impacts |
| 6.1.3 | Compliance obligations |
| 6.2 | Environmental objectives |
| 7.2 | Environmental competence |
| 8.1 | Operational control (pollution prevention) |
| 8.2 | Emergency preparedness |
| 9.1.2 | Compliance evaluation |
| Aspect | Impact | Significance | Control |
|---|---|---|---|
| Air emissions | Air pollution | High | Emission controls |
| Wastewater | Water pollution | High | Treatment plant |
| Waste generation | Land pollution | Medium | Waste management |
| Energy use | Resource depletion | Medium | Efficiency programs |
| Chemical storage | Spill risk | High | Containment, procedures |
/iso-45001)Implement ISO 45001:2018 Occupational Health and Safety Management System.
| Clause | Key Requirements |
|---|---|
| 5.4 | Worker consultation and participation |
| 6.1.2 | Hazard identification and risk assessment |
| 6.1.3 | Legal requirements |
| 8.1.2 | Eliminating hazards (hierarchy of controls) |
| 8.2 | Emergency preparedness |
| 9.1.2 | Incident investigation |
| 10.2 | Incident reporting and corrective action |
Most Effective
▲
│ 1. ELIMINATION - Remove the hazard
│ 2. SUBSTITUTION - Replace with less hazardous
│ 3. ENGINEERING - Isolate people from hazard
│ 4. ADMINISTRATIVE - Change how people work
│ 5. PPE - Protect the worker
▼
Least Effective
/iso-22301)Implement ISO 22301:2019 Business Continuity Management System.
| Element | Description |
|---|---|
| Business Impact Analysis (BIA) | Identify critical processes, dependencies |
| Risk Assessment | Threats that could disrupt operations |
| Business Continuity Strategy | Recovery approach and resources |
| Business Continuity Plans | Documented response procedures |
| Exercise Program | Test and validate plans |
| Maintenance | Keep plans current |
| Process | RPO | RTO | Impact (1-5) | Dependencies | Priority |
|---|---|---|---|---|---|
| Order Processing | 4 hrs | 8 hrs | 5 | ERP, Email | Critical |
| Customer Support | 1 hr | 2 hrs | 4 | CRM, Phone | High |
| Payroll | 24 hrs | 48 hrs | 3 | HR System | Medium |
RPO: Recovery Point Objective (max data loss) RTO: Recovery Time Objective (max downtime)
/iso-audit-prep)Prepare organization for ISO certification audit.
┌─────────────────────────────────────────────────────────────────────────────┐
│ ISO CERTIFICATION AUDIT PROCESS │
├─────────────────────────────────────────────────────────────────────────────┤
│ │
│ STAGE 1 AUDIT STAGE 2 AUDIT SURVEILLANCE │
│ (Documentation Review) (Implementation Audit) (Annual) │
│ ────────────────── ──────────────────── ───────────── │
│ • Scope confirmation • Process verification • Sample review │
│ • Documentation review • Staff interviews • Continued │
│ • Readiness assessment • Evidence examination compliance │
│ • Plan Stage 2 • Findings/NCs • Improvement │
│ │
│ 2-4 weeks gap Every 12 months │
│ │
└─────────────────────────────────────────────────────────────────────────────┘
DOCUMENTATION READINESS:
□ Management system manual/documentation
□ Policy statements
□ Objectives and targets
□ Procedures for all required processes
□ Records demonstrating implementation
□ Internal audit reports
□ Management review records
□ Corrective action records
IMPLEMENTATION READINESS:
□ Staff trained and aware
□ Processes operating as documented
□ Records being maintained
□ KPIs being monitored
□ Internal audits conducted
□ Management review conducted
□ Corrective actions closed
LOGISTICS:
□ Audit schedule confirmed
□ Key personnel available
□ Meeting rooms booked
□ Evidence packages prepared
□ Opening meeting presentation ready
□ Guide/escort assigned
| Type | Definition | Impact |
|---|---|---|
| Major NC | Systematic failure or absence of required element | Certificate not issued/suspended |
| Minor NC | Isolated failure, doesn't affect system integrity | Must correct within timeframe |
| Observation | Opportunity for improvement, not a requirement | Consider for improvement |
| Positive | Good practice noted | Recognition |
/iso-doc-control)Manage ISO management system documentation.
Level 1: POLICY
│
Level 2: MANUAL
│
Level 3: PROCEDURES
│
Level 4: WORK INSTRUCTIONS
│
Level 5: FORMS & RECORDS
| Requirement | Description |
|---|---|
| Identification | Document ID, title, version |
| Format | Consistent look and feel |
| Review/Approval | Authority to approve |
| Distribution | Controlled access |
| Storage | Secure, accessible |
| Version Control | Track changes |
| Retention | How long to keep |
| Disposal | Secure destruction |
[PREFIX]-[CATEGORY]-[NUMBER]-[VERSION]
Example: CPS-QMS-PRO-001-V2.0
PREFIX: CPS (Company)
CATEGORY: QMS (Quality), ISMS (Security), EMS (Environmental)
TYPE: POL (Policy), MAN (Manual), PRO (Procedure), WI (Work Instruction), FRM (Form)
NUMBER: 001, 002, etc.
VERSION: V1.0, V1.1, V2.0
/iso-internal-audit)Establish and manage internal audit program.
1. ANNUAL PLAN 2. PREPARATION 3. EXECUTION
──────────── ─────────── ─────────
Audit schedule Audit criteria Opening meeting
Auditor assignment Audit checklist Interviews
Resources Document review Evidence collection
Closing meeting
4. REPORTING 5. FOLLOW-UP 6. PROGRAM REVIEW
───────── ────────── ──────────────
Findings documented Corrective actions Effectiveness
NC classification Verification Auditor performance
Report distribution Close-out Program improvement
═══════════════════════════════════════════════════════════════════════════════
INTERNAL AUDIT CHECKLIST
Standard: [ISO XXXXX:YYYY]
Clause: [X.X]
Auditor: [Name]
Date: [Date]
═══════════════════════════════════════════════════════════════════════════════
│ # │ Requirement │ Question │ Evidence │ Finding │
├───┼───────────────────────┼─────────────────────────────────┼──────────┼─────────┤
│ 1 │ 9.2.1 Internal audit │ Is there an audit program? │ │ │
│ │ │ Are audits planned? │ │ │
│ │ │ Are auditors competent? │ │ │
├───┼───────────────────────┼─────────────────────────────────┼──────────┼─────────┤
│ 2 │ 9.2.2 Audit process │ Are audit criteria defined? │ │ │
│ │ │ Is auditor independence ensured?│ │ │
│ │ │ Are results reported? │ │ │
═══════════════════════════════════════════════════════════════════════════════
| Skill | Integration |
|---|---|
/cps-budget | Fee calculation for ISO engagements |
/doc-gen | Generate ISO documentation |
/aig-iso42001-gap | Detailed ISO 42001 assessment |
/proposal | ISO certification proposal content |
| Body | Accreditation | Regions |
|---|---|---|
| BSI | UKAS | Global |
| Bureau Veritas | Various | Global |
| DNV | Various | Global |
| SGS | Various | Global |
| TÜV | DAkkS | Global |
| LRQA | UKAS | Global |
Service Line: ISO (Certification Preparation) Version: 1.0 Last Updated: 2026-02-02
/cps-skills:iso-22301-bcm (v4.2.1)Prepare for ISO 22301 BCM certification: BIA, BCP, exercise program, audit readiness.
client:
name: "Client Name"
context:
scope: "in-scope description"
constraints: ["regulatory / commercial constraints"]
/cps:verify-quality.CPS-branded iso-22301-bcm deliverable in 05_Deliverables_Final/.
/cps-skills:iso-37001-anti-bribery (v4.2.1)Prepare for ISO 37001 anti-bribery management system certification: due diligence, controls, training.
client:
name: "Client Name"
context:
scope: "in-scope description"
constraints: ["regulatory / commercial constraints"]
/cps:verify-quality.CPS-branded iso-37001-anti-bribery deliverable in 05_Deliverables_Final/.
Creates, edits, and optimizes skills for Claude Code, including drafting, evaluating with test prompts, iterating on performance, and improving skill descriptions for better triggering accuracy.
npx claudepluginhub hossamdaoud83/cps-plugins-official --plugin cps-iso