From operations
Evaluates vendors via TCO cost analysis, risk assessment, performance metrics, comparisons, and recommendations. Use for proposals, renewals, side-by-side reviews, or negotiation prep.
How this skill is triggered — by the user, by Claude, or both
Slash command
/operations:vendor-review <vendor name or proposal><vendor name or proposal>The summary Claude sees in its skill listing — used to decide when to auto-load this skill
> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).
If you see unfamiliar placeholders or need to check which tools are connected, see CONNECTORS.md.
Evaluate a vendor with structured analysis covering cost, risk, performance, and fit.
/vendor-review $ARGUMENTS
When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.
## Vendor Review: [Vendor Name]
**Date:** [Date] | **Type:** [New / Renewal / Comparison]
### Summary
[2-3 sentence recommendation]
### Cost Analysis
| Component | Annual Cost | Notes |
|-----------|-------------|-------|
| License/subscription | $[X] | [Per seat, flat, usage-based] |
| Implementation | $[X] | [One-time] |
| Support/maintenance | $[X] | [Included or add-on] |
| **Total Year 1** | **$[X]** | |
| **Total 3-Year** | **$[X]** | |
### Risk Assessment
| Risk | Likelihood | Impact | Mitigation |
|------|-----------|--------|------------|
| [Risk] | High/Med/Low | High/Med/Low | [Mitigation] |
### Strengths
- [Strength 1]
- [Strength 2]
### Concerns
- [Concern 1]
- [Concern 2]
### Recommendation
[Proceed / Negotiate / Pass] — [Reasoning]
### Negotiation Points
- [Leverage point 1]
- [Leverage point 2]
If ~~knowledge base is connected:
If ~~procurement is connected:
npx claudepluginhub anthropics/knowledge-work-plugins --plugin operationsStructured vendor selection, RFP, and contract negotiation process with a build-vs-buy framework. Evaluates SaaS tools, infrastructure providers, and agencies using a rubric-based scoring system.
Classifies, scores, and evaluates vendors. Activate for: vendor assessment, classify vendor, vendor classification, Kraljic matrix, vendor tier, bottleneck vendor, strategic vendor, vendor review, supplier assessment, vendor onboarding, new vendor approval, vendor audit, annual vendor review, vendor scorecard, supplier evaluation, vendor qualification, approve vendor, vendor due diligence, vendor health check, vendor performance review, bottleneck supplier, vendor exit, risk profile of a vendor. USE THIS when the task is to CLASSIFY a vendor into a category (Strategic / Tactical / Commodity / Bottleneck), SCORE them across dimensions, or EVALUATE a vendor for onboarding/approval/exit. NOT for: ongoing risk signal monitoring or risk alerts (use supplier-risk), invoice reconciliation (use invoice-reconciliation), carrier performance review (use logistics-brief), spend category analysis (use spend-analysis).
Systematically evaluate and select vendors for infrastructure, SaaS, or services.