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service-design
Epistemic machinery for service blueprinting, empathy analysis, journey mapping, and continuous improvement — generates understanding from code, docs, and transcripts to inform what to build next.
What's Inside
Slash Commands1
Skills10
actor-profile
/actor-profile
Use when defining who the actors in a service are — segments, JTBD forces, context, constraints, and relationships between actors
empathy-analysis
/empathy-analysis
Use when you need to understand what users believe, feel, and predict — builds empathy maps with emotional/informational layers from research, transcripts, and code
gap-analysis
/gap-analysis
Use when identifying where user mental models diverge from system reality, where moments of truth occur, and where information scent misleads — finds the structural causes of confusion
journey-map
/journey-map
Use when mapping what a user experiences over time — actions, thoughts, emotions, touchpoints across pre-service, during-service, and post-service stages
service-blueprint
/service-blueprint
Use when mapping how a service actually works — frontstage/backstage/support lanes from code, docs, and operational knowledge
Stats
Version0.1.0
Stars3
MaintenanceGood
LicenseMIT
Last Commit
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Safety Signals
Caution
No model invocation
Executes directly as bash, bypassing the AI model
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