voicenter-api

Voicenter Claude Code Plugin Marketplace

Official Claude Code plugins for integrating the Voicenter telephony platform into your application or CRM.

Quick Start

# 1. Add the Voicenter marketplace
/plugin marketplace add VoicenterTeam/claude-marketplace

# 2. Install the live MCP plugin (direct API access from Claude)
/plugin install voicenter-mcp@voicenter

# 3. Install the API skills plugin (integration guides for all 14 APIs)
/plugin install voicenter-api@voicenter

# 4. (Optional) Install the bot-builder plugin (design Voicenter Bots end-to-end)
/plugin install voicenter-bot-builder@voicenter

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Plugins

voicenter-mcp — Live API Access

Connects Claude Code directly to https://mcp01.voicenter.co/mcp. Authentication is handled via OAuth — no tokens or environment variables to configure. Claude Code launches the OAuth browser flow automatically on first use.

Skills: /setup — OAuth connection guide.

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voicenter-api — 14 API Integration Skills

Each skill teaches Claude exactly how to help you build a specific Voicenter API integration — correct endpoints, real request/response examples, and TypeScript code.

Skill	API Type	Description
/voicebot	In/Out (push)	Build the endpoint the Voice Agent calls mid-conversation to fetch CRM data
/click2call	Outgoing	Initiate 2-leg calls from your CRM
/popup-screen	Incoming (push)	Build the endpoint Voicenter calls to display caller data to agents
/cdr-notification	In/Out (push)	Receive call records + AI analysis after every call ends
/external-layer	Incoming (push)	Route inbound calls based on your CRM business logic
/call-log	In/Out	Pull CDR records with filters (up to 10,000 per request)
/blacklist	Outgoing	Add/remove numbers from the dialing blacklist
/mute-recording	In/Out	Pause/resume call recording in real time (PCI compliance)
/extension-list	In/Out	List all SIP extensions, users, and departments
/real-time	In/Out	Stream live call and agent events via socket.io SDK
/productive-dialer	Outgoing	Manage campaigns, upload leads, control dialing
/login-logout	In/Out	Set agent login/logout and status from your CRM
/lead-tracker	Incoming	Track which marketing campaign generated each call (JS SDK)
/active-calls	In/Out	Snapshot of all live calls and queue activity

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voicenter-bot-builder — 3-skill Bot Authoring Pipeline

Design and emit deployable Voicenter Bot JSON through a guided interview. Build-time tooling — used once per bot, not per call. Hands off through one shared agent-spec.md file.

Skill	Phase	Purpose
/voicenter-bot-spec-designer	1 — Structural	Interview-driven design: identity, persona, intent graph, slots, RT specifics
/voicenter-bot-intent-detail-author	2 — Per-intent language	Slot descriptions, validationPrompt, RT-specific announcements, post-execution instructions (Conversation Routines style)
/voicenter-bot-json-assembler	3 — Wire-format projection	Mechanical projection of the spec into Bot JSON; runs §15.4 cross-reference (7 blocking checks); emits bot-<id>-<date>.json plus a banner of fail-loud sentinels

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Authentication

MCP plugin: OAuth — Claude Code handles the browser flow automatically on first connection. No tokens or environment variables required.

Code-based APIs (skill plugins): Use the code parameter — your organization's API token provided by the Voicenter back office. The requesting server's IP must be authorized in CPanel.

Push APIs (VoiceBot, Pop-Up Screen, CDR Notification, External Layer): Voicenter calls your endpoint. Configure your URL in the Voicenter CPanel.

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API Quick Reference

API	Base URL	Auth
Click2Call	https://api.voicenter.com/ForwardDialer/click2call.aspx	code param
Call Log	https://api.voicenter.com/hub/cdr/	code param
Blacklist	https://api.voicenter.com/Blacklist/	Code param
Extension List	https://monitor.voicenter.co.il/Comet/api/GetExtensions	code param
Productive Dialer	https://api.voicenter.com/ForwardDialer/Dialer/	Code param
Login/Logout	https://api.voicenter.com/UserLogin/SetStatusFromAPI	Code param
Active Calls	https://monapisec.voicenter.co.il/comet/API/	code param
Mute Recording	https://<monitorX>.voicenter.co/api/MuteUnmuteCalls	no auth param
Real-Time	EventsSDK (socket.io)	token / user / account
Lead Tracker	JS CDN script	token param
VoiceBot	Your endpoint (Voicenter calls you)	—
Pop-Up Screen	Your endpoint (Voicenter calls you)	—
CDR Notification	Your endpoint (Voicenter calls you)	—
External Layer	Your endpoint (Voicenter calls you)	—

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Resources