pom-retail

Product Operating Model — Claude Code marketplace

A Claude Code marketplace that operationalises the Product Operating Model (POM) — a target operating model for product organisations. It covers:

• Intake — capture stakeholder inputs as Use Cases, score them with WSJF
• Discovery gating — the four-question gate (desirable / viable / feasible / ethical)
• Routing — kill / park / route / split decisions, with disposition tracking
• Products, pods, runway — product team scaffolding with 2–7 pod composition rule, ADR-driven runway, runway plans
• Platform layer — portfolio-shared services with intake/consumption contracts
• Enabling concerns — AI ethics, security, accessibility, data quality (generic) plus industry overlays
• Validation — structural ruleset (~30 rules) that runs in seconds against any POM repo

Modelled on the Marty Cagan / Voyager / SVPG product operating model literature, packaged for daily use inside Claude Code.

Quick install

/plugin marketplace add swanson-dev/product-operating-model
/plugin install pom-core@product-operating-model

Optional industry overlays (install after pom-core):

/plugin install pom-insurance@product-operating-model
/plugin install pom-fintech@product-operating-model
/plugin install pom-healthcare@product-operating-model
/plugin install pom-retail@product-operating-model

After install, scaffold a POM repo and start operating:

/pom-bootstrap /path/to/new-portfolio --rubric=generic
/pom-funnel /path/to/new-portfolio/use-cases/first-memo.pdf
/pom-status /path/to/new-portfolio

What's in the marketplace

Plugin	Required?	Files	What it gives you
pom-core	Yes	15 skills, 7 agents, 4 orchestrator commands, full methodology library, generic industry baseline	Operate a complete POM portfolio
pom-insurance	Optional	Calibrated rubric + 4 starter enabling standards (regulatory reporting, actuarial review, policyholder communications, state filings)	Insurance-specific Q4 framing (I1–I7)
pom-fintech	Optional	Calibrated rubric + 4 starter enabling standards (PCI, KYC/AML/BSA, consumer protection, model risk)	Fintech-specific Q4 framing (F1–F7)
pom-healthcare	Optional	Calibrated rubric + 4 starter enabling standards (PHI handling, clinical safety, interoperability, AI-ethics-healthcare)	Healthcare-specific Q4 framing (H1–H8)
pom-retail	Optional	Calibrated rubric + 4 starter enabling standards (PCI-retail, accessibility-regulatory, omnichannel data, fulfillment integrity)	Retail-specific Q4 framing (R1–R7)

Industry plugins are content overlays — they extend (never replace) the generic baseline in pom-core. Apply them via /pom-<industry>-init <pom-repo-path> after bootstrap.

How the pieces fit

Stakeholder source  ──▶  /pom-funnel  ──▶  /pom-ingest-use-case  ──▶  UC scored (WSJF)
                                                                            │
                                                                            ▼
                                                                /pom-disposition
                                                          (kill │ park │ route │ split)
                                                                            │
                                                                  route ────┘
                                                                            ▼
                                                   /pom-route-to-discovery  ──▶  DISC in product
                                                                            │
                                                                            ▼
                                                       /pom-discovery-gate
                                                  (Q1 desirable, Q2 viable,
                                                   Q3 feasible, Q4 ethical)
                                                                            │
                                                                  4/4 ✅────┘
                                                                            ▼
                                                       /pom-promote-to-backlog  ──▶  PB item (vertical slice)
                                                                            │
                                                                            ▼
                                                              (pod pull, build, ship)

Each pom-* skill has matching workflow documentation in plugins/pom-core/methodology/workflows/ and writes append-only artifacts (UCs, dispositions, DISC shaping logs, ADRs, decision-logs) that form the auditable history of how decisions got made.