By medscout-dev
DDX Voice of Customer and GTM account research tools for searching, creating, and analyzing customer feedback and research packs
Autonomous GTM research analyst that generates account intelligence, processes research requests, and synthesizes transcript insights into published research packs.
Autonomous VOC data analyst that explores themes, trends, and company feedback to answer product questions grounded in real customer data.
Analyze unstructured customer feedback (meeting notes, transcripts, emails) and extract actionable VOC items. Matches to existing items or proposes new ones.
Submit feedback or a bug report about DDX directly to the #feedback-ddx Slack channel. Use when a user wants to report an issue or suggest an improvement.
Generate account research: find pending requests, gather transcript intelligence, create reports, publish packs, and complete requests.
Merge two VOC items into one, transferring all relationships and creating AI-suggested combined content.
Search and browse GTM research packs, read report content, and check research request status.
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