amazon-connect

Claude Skills

Custom skills for Claude Code. For information about the Agent Skills standard, see agentskills.io.

Skills are folders of instructions and resources that Claude loads dynamically to improve performance on specialized tasks. Learn more:

• What are skills?
• Using skills in Claude
• Creating custom skills

Available Skills

Skill	Description	Files
amazon-connect	Amazon Connect contact center — flows, routing, Contact Lens, metrics, Customer Profiles, Cases, Q Connect, AI agents, Lambda integration, streaming, EventBridge, and AWS SDK v3 API reference	59

Installation

All skills

git clone https://github.com/JiteshGaikwad/claude-skills.git ~/.claude/skills/claude-skills

Single skill only

# Copy just the skill you need
cp -r skills/amazon-connect/ ~/.claude/skills/amazon-connect

Project-level (single project)

git clone https://github.com/JiteshGaikwad/claude-skills.git .claude/skills/claude-skills

Usage

Skills auto-trigger based on conversation context, or invoke manually:

/amazon-connect

Repository Structure

claude-skills/
├── README.md
└── skills/
    ├── amazon-connect/
    │   ├── SKILL.md              # Entry point + routing index
    │   ├── core/                 # Instance, telephony, security
    │   ├── flows/                # Flow designer, blocks, Lambda
    │   ├── channels/             # Voice, chat, email, tasks
    │   ├── ai/                   # AI agents, Q Connect, Lex
    │   ├── analytics/            # Contact Lens, metrics, dashboards
    │   ├── streaming/            # Kinesis, EventBridge, agent events
    │   ├── agent-experience/     # Workspace, CCP, developer guide
    │   ├── data/                 # Customer Profiles, Cases
    │   ├── testing/              # Flow simulation
    │   ├── api/                  # All 9 service APIs + SDK patterns
    │   └── recent-changes.md     # Latest features
    └── <future-skill>/
        └── SKILL.md

Adding New Skills

Create a new directory under skills/ with a SKILL.md:

skills/my-new-skill/
└── SKILL.md

Frontmatter template:

---
name: my-skill-name
description: A clear description of what this skill does and when to use it
---

# Skill Title

## Instructions
[Core behavior and approach]

## Examples
- Example usage 1
- Example usage 2

## Guidelines
- Guideline 1
- Guideline 2

Note

These skills contain structured reference documentation derived from publicly available sources. No proprietary code or data is included.