By hpsgd
Customer support — ticket triage, feedback synthesis, knowledge base, bug escalation
Bootstrap the support and customer success documentation structure for a project. Creates docs/support/, generates initial templates, and writes domain CLAUDE.md. Idempotent — merges missing sections into existing files without overwriting.
Synthesise customer feedback into themes — aggregate issues, feature requests, and praise from support tickets, reviews, or survey responses.
Triage support tickets or issues — categorise, assign severity, identify routing, and flag patterns.
Write a knowledge base article from a resolved support issue, common question, or how-to topic.
Uses power tools
Uses Bash, Write, or Edit tools
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npx claudepluginhub hpsgd/turtlestack --plugin supportInternal documentation writer — architecture docs, runbooks, changelogs, onboarding guides, ADR documentation. Writes for engineers who know the domain but may be new to the codebase.
Go-to-market specialist — positioning, launch strategy, content marketing, competitive analysis
Security baseline rules and audit skills for maintaining secure code
DevOps / platform engineer — IaC, CI/CD, deployment, monitoring, incident response
Developer documentation writer — API references, SDK guides, integration tutorials, code examples. Writes for developers who are competent but unfamiliar with your codebase.
Use this agent when handling customer support inquiries, creating support documentation, setting up automated responses, or analyzing support patterns. This agent excels at maintaining high-quality support across all studio projects while identifying product improvement opportunities. Examples:\n\n<example>\nContext: Setting up support for a new app launch
Production-ready Claude Code configuration with role-based workflows (PM→Lead→Designer→Dev→QA), safety hooks, 44 commands, 19 skills, 8 agents, 43 rules, 30 hook scripts across 19 events, auto-learning pipeline, hook profiles, and multi-language coding standards
Lean agent skills for building, shipping, strategy, and growth — no context bloat.
Context-Driven Development plugin that transforms Claude Code into a project management tool with structured workflow: Context → Spec & Plan → Implement
Complete collection of 30 Claude Code skills for document processing, development, business productivity, and creative tasks
Interactive skill that analyzes a task, proposes an agent team composition, and creates the team after user confirmation